In a community filled with inauthentic items, it is critical that retailers authenticate products listed on their platforms. As a result, brands, notably StockX and GOAT, have established stringent and, at times, lengthy procedures to distinguish between fraudulent and legitimate items. In this post, you will learn how long it takes StockX to authenticate.
StockX was founded in 2015 and started as a rare sneaker site. As of 2024, the company has grown tremendously and has diversified its inventory to include items such as streetwear, electronics, and collectibles. Its rigorous stance prohibiting selling inauthentic artifacts is a significant factor in its success.
The verification procedures in place are geared to combat the $450 billion counterfeit sneaker industry, which threatens the sneaker industry. Even though the verification process initially took a long time, modern technology has made the task easier, drastically reducing the time required. If you’d like to learn more about the verification process employed at StockX, read on.
How Long Does The Authentication Process Take?
Once the products have arrived at a StockX verification center, the verification process will take 1 to 2 days. However, if the item has issues requiring additional checks. Customers may track their orders to see if the verification procedure for the purchased item has been completed.
How Does StockX Authenticate Products?
StockX is meticulous in its verification procedures. More than 1 million products go through StockX’s authentication procedure. But even with the large scale of operation, the company maintains a 99.96% accuracy in detecting fake products. As a result, the company has rejected products worth over $400 million that did not meet the authentication standards. So how is the company able to achieve this?
Firstly, the company does not allow second-hand or resale shoes on its platform. Shoes sold on StockX are considered to be “deadstock.” This means that they are authentic, new, and unworn at the time of the sale. The sneakers are also sold with the original box, including the lid and the box label indicating information such as the shoe size. This makes it very difficult for a fraudulent seller to sell fake shoes on the platform.
Secondly, the company uses the expertise of over 300 authenticators and an additional 200 team members comprising knowledge managers to quality assurance specialists to support the critical function. Additionally, StockX has 11 authentication centers worldwide distributed over four continents. StockX uses advanced AI technology to detect even the smallest details in the authentication centers.
It, therefore, becomes apparent how StockX maintains high accuracy of 99.96% in detecting fakes. With every forgery that is detected, the database is continuously updated to keep up with the new techniques being developed by fraudsters.
What Are The Reasons StockX Rejects Products?
StockX is, without a doubt, one of the internet marketplaces with the most stringent verification standards. Manufacturing flaws, broken packing, second-hand items, counterfeit items, and the shipment of the wrong item are the most common reasons why StockX rejects products. As a result, there’s no need to be concerned about buying fraudulent items on StockX because they do not pass the authentication step.
How Long Does StockX Take To Ship?
When you buy something on StockX, it’s sent to one of our authentication centers to be verified. StockX will mail the items straight to you when the verification procedure is completed, and the product passes as authentic. Without considering holidays and weekends, shipment generally takes 7 to 12 working days.
What Is The StockX Tag?
The tag is the company’s mark of authenticity. This way, customers can easily know that whatever they buy is authentic. The tag serves as a guarantee of the product’s authenticity. Customers can tell whether or not the product they are purchasing is genuine in this manner. This also demonstrates that StockX takes its verification process seriously, with each item passing through the warehouse requiring confirmation. However, customers should be cautious while buying because some merchants are imitating the tag.
How to Stop A Fake StopX Tag
The following are some of the steps that you will need to follow to detect a fake tag.
Step 1: The first thing you should do is examine the tag’s front side. You should review the typeface chosen for the wording on the coin’s front carefully. The tag is counterfeit if there are chipped inscriptions on the coin.
Step 2: Examine the authenticity tag for the StockX logo.
Step 3: Make sure the tag is on the left sneaker.
Step 4: Examine the StockX card that comes with the tag carefully.
Step 5: Flip the coin over and examine the wording on the reverse side.
Step 6: Look for a grass-green hue on the coin.
Step 7: Check to see if you can re-plug and unplug the cable.
Step 8: Scan the tag for additional information.
Does StockX Allow Returns and Exchanges
Unfortunately, StockX does not allow returns and exchanges of products ones bought. This includes the swapping of products for other products. StockX claims it has the limitations put in place due to the anonymous nature of the live market. Customers can, however, resell their items on StockX if they no longer require them.
On the other hand, if you receive an item in poor condition or isn’t the right size, you may contact the StockX staff using the StockX app. To do so, open the app and go to the profile tab after submitting a ticket. Afterward, go to the orders button and find the order you’re looking for. At the bottom of your screen, you can access StockX Support.
Is StockX Legit?
StockX is completely legitimate due to its tight authentication policy and the rigorous verification procedure that all items must go through. This means you can purchase with confidence, knowing you won’t be purchasing counterfeit goods on the marketplace.
Bottom Line
StockX’s strict verification policy makes it easy for customers to be sure of the legitimacy of products they buy on the platform. The authentication process at StockX normally takes 1 – 2 days. Customers can track their orders to check if the verification process is still ongoing or is done.
StockX also provides a tag that customers can use to identify a legitimate product easily. Nevertheless, customers should still be careful when shopping as some retailers fake the tag. All in all, StockX provides a safe and reliable place where customers can easily purchase products.
English 
Chinese